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Growing SME's (3 - 30 Users)
You need Stability, Security & your provider deploy solutions not problems
Repeat issues — because nothing is fixed at the root cause.
Communication is vague: you log tickets, then chase updates.
You feel neglected: slow responses, no planning, no proactive work.
No reporting, no visibility — you’re unsure what you’re paying for.
Your getting dragged into IT problems that shouldn’t reach you.
What we do differently:
We put a proper baseline in place (security, backups, onboarding, device setup) — then we run it day-to-day so you can stop worrying about it.
What you get with every plan
Our pricing page has two packages. This is baseline so you’re not paying for ‘maybes’.
Proactive monitoring & patching
Security & backup oversight
Structured ticketing & triage
Onboarding/offboarding process
Clear reporting & regular catchups
Transparent Pricing, no confusion
SMEs and multi‑site operations have different pressures. We don’t pretend it’s one‑size‑fits‑all.
Tailored for your business
Hey, my name is Kalem
I have played a crucial role in the development of over 8 Fantastic Service Providers in Leeds over the past 11 years.
Join me for a quick call to explore how my IT services can elevate your businesses performance and efficiency.
You can reach me on:
07889 794 640
0113 543 1153
24 / 7 Support Options
Advanced Reporting
Remote Monitoring & Alerting
Cyber Security Experts
Secure Backups
Cloud Experts
Free Proactive Visits
Free Project Time
Free Onboarding
Microsoft 365 support, security & setup
Most businesses own Microsoft 365 but only use a fraction of it - security is often left to defaults. We tighten the foundations, reduce friction, and make your setup predictable as you grow.
Security Baseline
Identity, MFA, device policies, and access controls that reduce risk without blocking work.
Teams, Email & Productivitey
Mail flow, shared mailboxes, Teams setup, and collaboration that doesn’t turn into chaos.
SharePoint & Document Control
File structure, permissions, and real-world workflows for property & trade teams.
Integrations & Line-of-Business Apps
Make M365 play nicely with tools like Sage, Syrinx 365, Xero, Dynamics & much more.
What you’ll notice first
Less admin. Fewer login headaches.
Cleaner onboarding, safer access, and a setup that doesn’t fall apart as you hire.
We design and support secure Microsoft 365 and Azure environments — helping property & trade companies reduce downtime, tighten security, and scale without messy IT.
Microsoft 365 Support & Azure
Microsoft 365 Support & Azure
We design and support secure Microsoft 365 and Azure environments — helping property & trade companies reduce downtime, tighten security, and scale without messy IT.
Step 1
Advanced Audit
We map your environment properly — credentials, assets, apps, and vendors — so nothing is ‘tribal knowledge’.
Credential & access discovery (securely documented)
Server & network audit (active/inactive, config, health)
Asset register: serial numbers + warranty status
Site floorplan + photos / virtual tour (where useful)
Application audit + licensing review
Vendor mapping (internet, phone, line-of-business tools)
Step 2
Projects to fix weak areas
We don’t just report problems — we remove them. The goal is fewer tickets and less disruption.
Automated device rollouts by department (consistent setups)
SharePoint tidy-up + secure permission groups
Fix broken processes with line-of-business apps
Security hardening + backup verification
Network/Wi‑Fi improvements where needed
Clear priorities with timelines (no guesswork)
Step 3
Begin Support
Once the baseline is right, we run support with structure — helpdesk, portal, and proactive work that keeps you stable.
Helpdesk opens (support goes live)
Custom client portal for logging + visibility
Regular Technical Account Manager visits
Proactive work delivered during reviews (not ‘nice ideas’)
Reporting: trends, risks, priorities, and next steps
Continuous improvement — not reactive firefighting
Why Property & Trade?
We deliver exceptional IT services to businesses of all kinds, with a special focus on the Property and Trade sectors. This focus comes from our deep understanding of these industries and our commitment to driving growth through tailored IT solutions.
We recognize that Brokers, Construction Owners, and Estate Agents often struggle to communicate with highly technical IT. That's why we emphasize hiring down-to-earth, business-minded employees who are skilled at offering solutions in clear, understandable terms.
